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Operational Risk Consultant 3

Wells Fargo | Des Moines IA 50981 USA | Full Time | Posted: 08/20/2019

Job Descriptiontop

Job Description

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively.

This position resides within the PVSI Control Governance team, on the Risk Evaluation Management team. This role will be an important part of the PVSI Operational Risk Event (ORE) team responsible for tasks involved in the successful execution of the Operational Risk Event (ORE) Enterprise program. Primary responsibilities of this role include:

  • Create and maintain Quality Assurance automation for PVSI operational loss event entries and coordination of Enterprise Quality Assurance reviews.
  • Responsible for overall pipeline management of events as well as specialized reporting such as Legal Settlements Report, Closed Legal and Pending non-Legal Report, Pending Enrichment Report, Monthly C2C SHRP Remediation Report, etc.
  • Manage procedures and ensure policy execution is documented
  • Loss Event Reviewer for PVSI enriched events
  • Prepare Quarterly Affirmation documentation including training, systems access, and procedure adherence

Responsible for developing, implementing and monitoring a risk-based program to identify, assess and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems or external events, while maintaining a balance between risk mitigation and operational efficiency. May provide oversight to an operational risk program. Works with assigned business units and provides operational risk expertise and consulting for projects and initiatives with moderate to high risk. May provide senior-level support for systems security-related issues. 
Develops testing strategies and methodologies; evaluates the adequacy and effectiveness of policies, procedures, processes, systems and internal controls; analyzes business and/or systems changes to determine impact; identifies and assesses operational risk issues and assigns risk ratings consistent with established policy standards. Consults with business to develop corrective action plans and effectively manage change. Identifies training opportunities; may design/coordinate the development of training materials and delivers training. Reports findings and drafts recommendations to mitigate risk to
operational risk and business line management. Coordinates production of periodic operational risk performance reports for senior management, including trend analysis and recommended strategies. May manage project teams and provide guidance to less experience specialists/consultants.



Required Qualifications

  • 2+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both
  • 2+ years of experience in one or a combination of the following: additional compliance, additional operational risk management, IT systems security, business process management or financial services industry experience; or a BS/BA degree or higher in business or a related field



Desired Qualifications

  • Intermediate Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to interact with all levels of an organization
  • Ability to exercise independent judgment to identify and resolve problems
  • Ability to negotiate, influence, and collaborate to build successful relationships
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Ability to simultaneously lead multiple projects
  • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
  • Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment
  • Reporting experience, analytics experience or a combination of both
  • Knowledge and understanding of technology applications/macros design, development, testing, and deployment



Other Desired Qualifications
  • Demonstrated change management skills involving broad initiatives that included implementation of new or significantly revised policies, standards, and procedures or implementation and execution of policies on a large scale.
  • Understanding of and experience working with banking general ledger entries.
  • Experience with these systems of record: General Ledger (GL), Passport, SHRP, Operational Risk Event Database (ORE), or Document Management Storage System (DMS). Systems of record in general.
  • Experience in Quality Assurance/Creating and maintaining programs within quality assurance.




Salary Information

The salary range displayed below is based on a Full-time 40 hour a week schedule.

IA-Des Moines: Min: $62,100 Mid: $87,400
NC-Charlotte: Min: $62,100 Mid: $87,400



Disclaimer


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Job Detailstop

Location Des Moines, IA, 50981, United States
Categories Quality Assurance/Safety

Location Maptop

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Job Code 5504630-2
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