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FIG Financial Crimes Escalations Manager (Financial Crimes Manager 4)

Wells Fargo | Philadelphia PA 19255 USA | Full Time | Posted: 08/16/2019

Job Descriptiontop

Job Description

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wholesale Banking provides financial solutions to businesses across the United States and globally.  Our four major business lines include Corporate & Investment Banking, Commercial Banking, Commercial Real Estate, and Wells Fargo Commercial Capital.  We also have groups in credit risk, group risk, finance, marketing, human relations, and the Wholesale Chief Operating Office that support our businesses.

About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet ( and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune’s 2017 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at

Wholesale Banking develops long-term relationships with customers. Our strategic priorities are:

  • Simplify operational model
  • Drive growth
  • Deploy verticals
  • Leverage relationship management
  • Invest
  • Balance risk and reward

Wholesale Banking serves businesses with annual sales generally in excess of $5 million.

Wholesale Products & Services

  • Agricultural lending
  • Asset-based lending
  • Asset management
  • Benefits consulting
  • Capital finance
  • Commercial mortgage servicing
  • Commercial real estate
  • Corporate trust
  • Correspondent banking
  • Environmental finance and clean tech lending
  • Equipment leasing and financing
  • Equity research
  • Financial institutions services (U.S. and international)
  • Foreign exchange
  • International banking and trade services
  • Investment banking and capital markets
  • Shareowner services

Wholesale Control Organizations (WCO)
The Wholesale Control Organization is a newly formed organization within Wholesale Banking that is responsible for supporting Wholesale lines of business with risk strategy, implementation, and execution to meet regulatory, corporate, and group risk management requirements and expectations.   This group interfaces with Independent Risk Management teams (f/k/a second line of defense) and third lines of defense, as well as risk teams supporting each Wholesale business.  It has five risk operations groups, a control strategy and implementation unit, and ten business control teams charged with providing consistent implementation of enterprise-risk programs across Wholesale.  Through proactive coordination, WCO delivers an integrated risk strategy producing a sustainable control environment and demonstrable culture of strong risk management.

Financial Institutions Group (FIG): Financial Institutions Group is one of nine major lines with Wholesale Banking. It is a specialized coverage team responsible for national relationships with financial services providers. Relationships span across a broad range of industries, including: Insurance, Securities brokerage, Asset Management, Exchanges, Payment Processing, Financial Technology, Title and Escrow, Consumer and commercial. This open position sits within one of the business control teams focused on supporting the Financial Institutions Group (FIG) within Wholesale Banking. 

The Role
This senior position will support the FIG globally and have direct management responsibility for a team of Financial Crimes Managers and/or Consultants, who may be located in a variety of FIG’s global locations. The position reports directly to the FIG Head of Financial Crimes Control.

The Financial Crimes Escalations Manager is responsible for assuring the quality of FIG’s compliance program by reviewing and approving customer risk decisions, formal remedial efforts, high-risk customer assessments and approvals, and senior risk escalations. In partnership with the business line and global customer risk team, this person is responsible for proactively identifying, addressing, or further escalating material financial crimes risks impacting FIG’s customer portfolio and providing solutions to appropriately mitigate these risks.

Responsibilities include:

  • Approval authority for customer risk_related decisions, including but not limited to certain high risk customer relationship memos; customer, geographical, or event-driven situation reports; new or expanded business opportunities (from a financial crimes perspective); and customer AML program remediation efforts.
  • Foster consistency in approach and governance across regions through ongoing coordination and dialogue with global customer risk teams.
  • Promote risk culture and awareness across FIG and with customers through training and ongoing communication.
  • Consultative support to FIG on policies and procedures, rules and regulations, strategic projects, and substantive risk trends.
  • Coordinate with internal partners including FCRM, WFCRC, WFAS, and Legal

As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:

  • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
  • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.

Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Required Qualifications

  • 10+ years of experience in one or a combination of the following: fraud, Bank Secrecy Act, anti money laundering, investigations of financial crimes transactions or policy violations, risk management, or compliance
  • 5+ years of management experience

Other Desired Qualifications
  • Prior risk management experience in the financial services industry, with experience in international correspondent banking
  • Prior risk management experience with non-bank financial institutions
  • Demonstrated ability to evaluate risks and the impact of decisions on the overall organization, balanced with the ability to take action in a decisive, timely and market appropriate manner
  • Experience with transactional analysis
  • Ability to build strong partnerships across business units and create strategic alliances among diverse stakeholders from diverse cultures.
  • Strong verbal and written communication skills
  • Ability to travel domestically and internationally


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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Location Philadelphia, PA, 19255, United States
Categories Quality Assurance/Safety

Location Maptop

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Job Code 5504139-6

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