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Capital Markets Institutional Operations Support Analyst 3: Quality Assurance

Wells Fargo | Charlotte NC 28299 USA | Full Time | Posted: 08/16/2019

Job Descriptiontop

Job Description

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience. 

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. 

Wholesale Banking provides financial solutions to businesses across the United States and globally.  Our four major business lines include Corporate & Investment Banking, Commercial Banking, Commercial Real Estate, and Wells Fargo Commercial Capital.  We also have groups in credit risk, group risk, finance, marketing, human relations, and the Wholesale Chief Operating Office that support our businesses.

The Wells Fargo Securities Broker Dealer Operations team is responsible for the timely and accurate affirmation & confirmation, clearance & settlement, asset servicing and general support for securities processing. The group is accountable for managing and controlling high levels of risk and liability inherent with securities processing. It is imperative the team provide outstanding service and create an environment that maintains its focus on serving our clients and key business partners while constantly looking for ways to improve efficiency.

The Quality Assurance team within the wider Broker Dealer Operations area is responsible for demonstrating adherence to specific regulatory requirements concerning customer protection as well as assessing bifurcated processes consuming resources and/or introducing inherent operational risk throughout the department. Optimally, the team introduces and deploys changes re-mediatingg unnecessary work while simultaneously developing an in depth analysis of client asset segregation processes.  Furthermore, the team looks for opportunities to address processing inefficiencies across the platform and is the face of risk reporting for the broker dealer operations team. This role specifically will be responsible for monitoring the firm's compliance with possession or control and segregation requirements within SEA Rule 15c3-3. Additionally, candidate will be involved with validating, monitoring and performing regulatory and trade reporting.
Responsibilities for this role generally include the below:

  • Develop a thorough understanding of the broker dealer platform and the impact of each team’s processes in a trade’s life cycle
  • Interacting with Finance, various Operations groups, Middle Office and Technology to ensure integrity of reports and monitor the processes involved in getting accurate data for the reports compiled
  • Monitor Possession or Control of customer fully-paid securities by identifying a “seg deficit” condition (i.e., securities not locked up timely) and notifying the appropriate department for resolution
  • Review and assess processes within each team with the goal of mitigating inefficiencies where possible to maintain firm controls and procedures
  • Monitor deficit action reports and recommend enhancements.  Periodically review possession or control tasks performed by various departments.  Gather and analyze possession or control data for the focus report
  • Motivate broker dealer team members to embrace a culture of root cause analysis and self-identification of risk.
  • Respond to any possession or control compliance related issues and concerns as they develop.  Assist with special projects.  Assist in the testing of enhancements to the possession or control systems
  • Research new and increasing seg deficits to determine whether segregated customer securities were used inappropriately.
  • Liaison with regulatory examination teams and auditors during examinations and audits
  • Process enhancement through automation using VBA or SQL and Microsoft SQL Server Management Studio

Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following, and adhering to and if applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite, and all risk and compliance program requirements.

Required Qualifications

  • 4+ years of capital markets industry experience; or 4+ years of military experience

Desired Qualifications

  • Extensive knowledge and understanding of loan, securities, and derivative products
  • Intermediate Microsoft Office skills
  • Strong analytical skills with high attention to detail and accuracy
  • Excellent verbal, written, and interpersonal communication skills
  • Effective organizational, multi tasking, and prioritizing skills
  • Ability to work in a fast-paced deadline driven environment

Other Desired Qualifications
  • Ability to work in a fast-paced deadline driven environment
  • Strong presentation and motivational skills
  • Strong knowledge and understanding of the capital markets operations business and/or accounting background with knowledge of reconciliation
  • Effective organizational, multi-tasking, and prioritizing skills
  • Excellent verbal, written, and interpersonal communication skills
  • Experience processing in Broadridge applications such as BPS, Gloss and Impact
  • Strong understanding of 15c3-3 Possession or Control
  • Historical evidence of “change management”
  • Working knowledge of Prime Brokerage and Stock Loan operations
  • Working knowledge of industry Regulatory/Buy-In standards and deadlines
  • Experience in Metric Reporting
  • Experience in process enhancements through automation in VBA or otherwise

Street Address

NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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Location Charlotte, NC, 28299, United States
Categories Other

Location Maptop

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Job Code 5497520

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