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Operations Clerk 1 - Lockbox

Wells Fargo | Columbia MD 21046 USA | Full Time | Posted: 06/14/2019

Job Descriptiontop

Job Description

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively.

Within the Operations team our Electronic & Commercial Services team processes cash and check deposits, fulfills currency and coin orders through cash vault services, provides retail and wholesale lockbox collection services, wire transfer services, and Treasury Management (TM) products and services, including monthly billing statements for Business Banking, Wholesale, International, and TM customers.

Work Schedule: 40 hours per week, Thursday through Monday 6:00am until 2:30pm or until finish. This schedule is considered to be open ended. Additional/extended hours may be required based on business need. Capacity to work overtime, as required.

An Operations Clerk position is the first step in a rewarding career with Wells Fargo. You'll learn about payment processing, and the financial services industry. This is a high-volume, fast-paced, deadline driven production environment working behind the scenes with little, if any, customer contact. In this role you'll spend 100% of your time on tasks such as extracting lockbox payments, verifying data on payments and accompanying documents, processing according to customer's detailed instructions, collating, and mailing.

This position has strict production metrics that determine acceptable levels of performance and requires that all payments (checks) must be accounted for on the day they are received. There are also strict deadlines requiring flexibility of schedule, as this is an open-ended position with the start and end time being determined by work flow. This role requires strong attention to detail, organizational skills, ability to follow procedures, and basic computer knowledge with the desire and motivation to constantly perform each function quickly and accurately. Job duties may demand standing or sitting for long periods of time. The working environment is fun with a casual dress code in a highly secure facility.

This position will primarily be responsible for processing incoming mail. Team member will operate an OPEX MPS 40 to sort mail for the unique zip code mail.  The mail be need to sorted for the Wholetail and Wholesale Customers and be delivered to the production floor to ensure all mail is processed by customer deadlines.



Required Qualifications

  • 6+ months of experience meeting deadlines in a business or office environment



Desired Qualifications

  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
  • Good communication skills
  • Attention to detail and accuracy skills
  • Ability to achieve high production and quality standards
  • Ability to take initiative and work independently with minimal supervision in a structured environment
  • 10-key numerical data entry experience
  • Operations experience
  • Lockbox experience



Other Desired Qualifications
  • Experience with Opex MPS40 mail sorter
  • Ability to adapt to changing customer requirements




Street Address

MD-Columbia: 7175 Columbia Gateway Dr - Columbia, MD



Disclaimer


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Job Detailstop

Location Columbia, MD, 21046, United States
Categories Unspecified

Location Maptop

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How to apply Employer provided a link where your application will be accepted. Click on the link below and follow instructions.
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Job Code 5489968
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