Are you looking to join a team that rewards and promotes top performers? Would you enjoy working for a reputable, environmentally- conscious company? If so, join Stericycle, where team members can grow/develop their skills and are encouraged to be innovative. Understanding that our full-time team members work hard, you will be rewarded with competitive pay, paid time off and paid holidays, great work-life balance, medical, dental and vision coverage, company-paid life Insurance, short-term and long-term disability, 401(k) with company match, and much more! At Stericycle, our company culture is built on a foundation of respect, diversity, commitment, and partnership. Be our newest team member!

Essential Duties & Responsibilities:

Answer urgent and non-urgent phone calls using computer-telephony integration

Provide information, document interactions, or schedule appointments using predefined scripts and templates

Deliver message content back to clients

High School Diploma or the Equivalent and 18 years of age or older

Ability to read, write and comprehend the English language

Ability to speak clearly and project good voice tone

Ability to accurately document and present information during phone interactions

Ability to multitask while on the phone

Ability to keep information confidential