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Senior Customer Executive

Bimbo Bakeries USA | Cincinnati OH 45999 USA | Full Time | Posted: 05/21/2024

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Senior Customer Executive


Employment Type: Regular


Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmanns or Marinela cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!

More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves.


Come join the largest baking company in the world and our family of 20,000 associates nationwide!

Top Reasons to Work at Bimbo Bakeries USA:

Great Annual Salary range: $108,100 - $151,300

Annual Bonus Eligibility

Comprehensive Benefits Package

Paid Time Off

401k & Company Match

Position Summary:

The Senior Customer Executive is accountable for the sales and profits of BBUs 2nd Largest Customer while navigating the complexities of the customer and BBU. The Senior Customer Executive will need to develop strong mutually beneficial relationships throughout the organization but most importantly with the customer wiring at all levels both at HQ Level and within the Divisions. This is an entrepreneurial role that will develop and execute customer-specific growth strategies while analyzing data to create fact-based presentations to drive positive sales results. This role will work cross-functionally with all aspects of our business to include Sales, Category Insights/Management, Finance, Operations, Revenue Growth Management, E-Commerce Shopper Marketing and Brand Marketing.

Key Job Responsibilities:

  • Responsible for assuring the Sales Execution of the Plans that are written at HQ and Division Level are activated at 100% as well as assuring that our Order Fulfillment meets/exceeds both the customer & organizations goals.
  • Primary focus will be on Order Fulfillment, Display Execution & Merchandising Standards
  • Develops Actions Plans to capitalize on growth opportunities and provide clear & concise direction to Field Sales on what and where to solve problems.
  • Tracks Success, analyzes opportunities, adapts the plan
  • Manage corporate relationships with customer that establish the company as the "Trusted Advisor" for all Commercial Bakery opportunities.
  • Builds an in-depth knowledge & understanding of customers corporate strategies and local market dynamics. Works with the team to leverage knowledge that drives winning solutions.
  • Communicates the "GO Playbook" to Customer Field Selling Team with expected results and actions.
  • Works internally with Customer Field Selling Team to set priorities and assist them in executing sales plans.
  • Leads & Supports work around DSDE Merchandising Standards that are executed within the customer.
  • Promotes accountability for the achievement of goals among peers and team members.
  • Leverages Insights as the foundation for All Decisions - Defines customer and company needs using best in class analytics, orchestrates implementation, and tracks results.
  • Demonstrates a passion for winning in the market and a focus on speed of action.
  • Relentless competitor
  • Additional duties as assigned.


Position Requirements:

Key Behavioral Competencies:

  • Strong analytic & communication skills (written, verbal, presentation, and interpersonal skills) Opportunity Identification, Defining a Solution, Writing an Action Plan, Communicating the Plan, Tracking the Success are the key ingredients for this person to be successful
  • Ability to work in an extremely complex environment and juggle multiple tasks at one time while also prioritizing the work to completion.
  • Strong ability to lead with and without direct supervision; collaboration with cross-functional business partners is highly critical.
  • Guides colleagues to set tasks and achieve objectives within project timelines.
  • Ability to effectively implement programs for area of responsibility.
  • Experience and expertise in customer negotiations.
  • Results achiever. Demonstrates an entrepreneurial mindset, has a passion for wining in the market and a focus on speed of action.

Education and Work History:

  • Bachelors Degree desired with at least 7 years of relevant experience in food and beverage industry
  • Experience with the customers General Office, understands the culture and what is required to become a Trusted Partner is preferred. This includes knowledge of and demonstrated ability to use customer analytical tools. (Stratum Shop Data, Market 6 and IRI Gateway)
  • Proven Track Record of Sales Results with a Customer
  • Preference that candidate has worked with or within a DSD Environment
  • High Proficiency in Excel, PowerPoint, Syndicated Data, Trade Promotion Management
  • 30% travel

The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job.

Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law.

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Location Cincinnati, OH, 45999, United States
Categories Sales/Retail/Business Development

Location Maptop

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Job Code req38672

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