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Customer Manager

Bimbo Bakeries USA | Savage MN 55378 USA | Full Time | Posted: 02/23/2021

Job Descriptiontop

Job Description

Have you ever enjoyed Arnold ®, Brownberry ® or Oroweat ® bread? A Thomas ® English muffin or bagel? Or perhaps snacked on a Sara Lee ®, Entenmann s ® or Marinela ® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!

Bimbo Bakeries USA is part of Grupo Bimbo, the world s largest baking company with operations in 33 countries. Bimbo Bakeries USA (BBU) employs 20,000 associates across the U.S. in bakeries, sales centers, corporate offices and on sales routes to ensure our consumers have the freshest products to feed their families at every meal. But our associates come to work for much more the chance to feed their own lives through exciting work that offers the opportunity to make a real difference in their professional and personal lives every day.

The BBU Target team needs a motivated, results-driven Customer Manager-DSD Sales Liaison to lead the DSD efforts for Target on behalf of BBU.   This individual would report into the Target Senior Customer Executive.

Key Job Responsibilities:

  • Develop and foster relationships with Target s Food & Beverage Directors regarding in store initiatives, display execution and in stock opportunities

  • Manage communication with Market Sales Leaders/Field Account Managers/Operations regarding all DSD Initiatives including, but not limited to, Service Opportunities, New Store Openings, Store Closings, Remodels, Store Initiatives and local wiring.

  • Manage the communication from Target in regards to Out of Stocks and OSA Reporting and develop process for resolution with continued follow-up

  • Improve frontline engagement levels by leading and coordinating with operations to engage with the frontline through execution of proven best practices for Target.

  • Deliver on key performance indicators for revenue, freshness, and profit in order to achieve the key objectives for each Business Unit.

  • Hold frontline and operations accountable for meeting key performance targets; execute procedures and programs to increase Target account productivity, team effectiveness, & quality of work.

  • Conduct store retail price surveys and collect competitive trade information.

  • Foster an atmosphere of continuous improvement to include the development of self, others, and work processes.

  • Champion POG Compliance.

  • Establish effective relationships with Target and GlobalWorx to initiate and maximize sales and minimize out of stocks in all stores nationally.

  • Create and manage all administrative responsibilities associated with the operation of Target s DSD requirements including GlobalWorx, Backroom Optimization, On Shelf Availability Management, Greenfield Reporting, as well as any other Target DSD initiatives as assigned.

    • Develop and distribute a comprehensive set of reports for the benefit of the sales team.

  • Collaborate with and support the Operations team (nationally) in the training and development of all new frontline associates on the GlobalWorx system and Target DSD Expectations.

  • Provide comprehensive void reporting for all BBU and Barcel brands.

  • Perform special projects and assignments as requested by Leadership.

  • Additional duties as assigned.

Job Detailstop

Location Savage, MN, 55378, United States
Categories Sales/Retail/Business Development
Experience Years 3 yrs

Location Maptop

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Job Code req18568

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