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Customer Manager

Bimbo Bakeries USA | Chicago IL 60827 USA | Full Time | Posted: 02/23/2021

Job Descriptiontop

Job Description

Have you ever enjoyed Arnold ®, Brownberry ® or Oroweat ® bread? A Thomas ® English muffin or bagel? Or perhaps snacked on a Sara Lee ®, Entenmann s ® or Marinela ® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!

Bimbo Bakeries USA is part of Grupo Bimbo, the world s largest baking company with operations in 33 countries. Bimbo Bakeries USA (BBU) employs 20,000 associates across the U.S. in bakeries, sales centers, corporate offices and on sales routes to ensure our consumers have the freshest products to feed their families at every meal. But our associates come to work for much more the chance to feed their own lives through exciting work that offers the opportunity to make a real difference in their professional and personal lives every day.

The Customer Manager will represent Bimbo Bakeries USA, across all brands. This position will be responsible for the sales and profit of all BBU products within assigned Customers.   This position will also be responsible for managing corporate selling efforts; including promotional strategies, new items, displays, marketing initiatives.   This position will be required to build and maintain solid business relationships with all decision makers within the Customer as well as with internal business unit partners.

Key Job Responsibilities:

  • Ensure compliance with all BBU safety programs promoted by the organization.
  • Ensure a safe working environment for all associates through safety programs promoted by the organization.
  • Responsible for overall sales of all BBU company products in Roundy s Wisconsin, Roundy s Chicago and Michigan Kroger Divisions
  • Provide leadership and direction for all assigned Customer activities serving as a liaison between Customer team and Sales Operations organization.
  • Provide strategic direction and plans for assigned Customers with the intension of positively impacting and influencing BBU s short and long-term strategic priorities, with a specific focus on growing share and optimizing trade dollars.
  • Responsible for any headquarter and member/group level business reviews with assigned Customers.
  • Convey timely contracts, incentive programs and marketing initiatives, and maintain up-to-date customer pricing files both internally via BBU s systems and with within Customers systems.
  • Garner competitive intel and develop action items that bring about overall improvement to BBU strategic brand portfolio.
  • Responsible for pre and post analysis on all promotions, in tandem with Customer Planning team, to identify and correct missed opportunities.
  • Work with Customer Planning team to create annual customer budgets and manage overall customer spend including, but not limited to, temporary pricing changes, promotional activity, marketing programs, marketing contracts, display execution, category management, thus optimizing total trade spend.
  • Full year projection and volume forecast accuracy
  • Develop and present business plans to attain sustainable growth and achieve true profits on an as-directed cadence.
  • Responsible for cultivating and maintaining long-term productive relationships with all retail customers assigned.
  • Represent the company professionally during customer interaction and business activities.

Job Detailstop

Location Chicago, IL, 60827, United States
Categories Sales/Retail/Business Development
Experience Years 5 yrs

Location Maptop

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Job Code req18580

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