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Application COTS Administrator

Leidos | WASHINGTON DC 56901 USA | Full Time | Posted: 07/19/2019

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Job Description:

We are seeking a full-time Application COTS Administrator to provide Tier III support to government customer at the Federal Trade Commission in Washington DC. The successful candidate will be Responsible for resolving break and fix IT incidents as well as service request.

Service to our FTC customer are included but not limited to:
  • Provide on-going technical support to the FTC users supporting the various COTS infrastructure applications in the environment including Symantec Desktop Encryption Server, Carbon Black DB Client and Server, OpenText Documentum, MS Sharpoint, MaaS360 MDM, MS SCCM, Tenable Nessus, etc
  • Provide installation and upgrade support of the COTS software using vendor installation package. Provide configuration settings at the request of the security office
  • Ensure optimal performance and integration with other infrastructure components
  • Establish baseline performance and identify opportunities for improvement
  • Confer with senior engineering staff to resolve more complex problems
Candidate Specific Requirements:
  • 6 year's minimum experience providing Tier II and Tier III support.
  • Flexibility to work 8-hour shift between the hours of 7am to 6pm including some weekends.
  • Must have excellent written and verbal communication skills
  • Related IT certification preferred (CompTIA Advanced Security Practitioner (CASP), (ISC)2 Certified Information Systems Security Professional (CISSP), or GIAC Certified Enterprise Defender (GCED))


Related College degree preferred (Bachelor in Computer Science or Information Systems)
  • Ability to obtain and maintains a public Trust Security Clearance.


Basic Qualifications
  • Typically requires BS degree and 8 - 12 years of prior relevant experience or Masters with 6 - 10 years of prior relevant experience. May possess a Doctorate in technical domain.
  • Develops solutions to complex technical issues and problems that impact multiple area or disciplines. Regularly employs ingenuity and creativity to develop new technical solutions and systems in order to achieve functional objectives.


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Location WASHINGTON, DC, 56901, United States
Categories Information Technology

Location Maptop

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Job Code 4295180

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