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Product Integration Lead COX2M

Cox Communications Inc | Phoenix AZ 85099 USA | Part Time | Posted: 01/12/2021

Job Descriptiontop

Primary Location: 17602 N Black Canyon Hwy, Phoenix, AZ, USA

Division: Cox Communications Inc

Job Level: Individual Contributor

Travel: Yes, 5 % of the Time

Schedule: Full-time

Shift: Day Job

Requisition Number: 202000807

Cox Communications is now hiring for a Product and Integration Lead, Smart Communities for their Cox2M business line. Cox2M is a new Internet of Things (IoT) business line within Cox Communications established in 2018. The Cox2M Team’s mission is to unleash the true potential of a connected world by enabling complete asset tracking and monitoring solutions, giving businesses and communities the data and tools they need to improve processes, realize operational efficiencies, and deliver better experiences to customers and residents. You’ll be part of the Cox2M Product and Technology team, and a vital contributor to the Smart Communities vertical, working with a dynamic group of professional intrapreneurs who are passionate about solving customer needs using disruptive technologies. Visit to learn more.

About the job:

Join the technology and product team of a dynamic, fast paced, venture where you will help drive the product roadmap and lead customer integrations for the Connected Environments Collaboratory on the Smart Communities team within Cox2M. The Product and Technology team is responsible for delivering solutions from conceptualization to launch and post-launch performance, spanning varying hardware, networks, platform and UIs. Your role will manage a portion of the Smart Communities product line, its associated roadmaps, and successful integration of new customers and use cases into the platform. This role has the exciting opportunity to develop innovative solutions that will leave a lasting impact on our communities for decades. The Product and Integration Lead is an on-the-ground contributor at the very heart of the Cox2M product and technology team ensuring the Cox2M team can continue to move fast, wow customers and deliver great solutions at scale. This position reports to the Cox2M Head of Product, Technology, and Innovation. The Cox Connected Environments Collaboratory at ASU provides us a unique environment to build innovative solutions from the ideation phase to commercialization. For more information about the Collaboratory please visit:

Primary Responsibilities and Essential Functions

  • Manage portions of the Cox2M Product Roadmap & become its resident expert.
  • Use your product expertise to help support current implementations.
  • Be a strong partner between the Product and Technology & Cox2M Business teams to develop a cohesive roadmap.
  • Become an expert in the Co2M stack and solution suite, their points of integration, and what tech implementation challenges may arise in each point of integration.
  • Develop playbooks or Roadmap items to help streamline customer integrations.
  • Promote effective collection and analysis of IoT data, and data access to non-tech personnel to strengthen a “data is king” mentality.
  • Partner with the Customer Success & Support team to deliver projects on-time and within scope.
  • Conduct deep data and field analysis/testing to triage any product/tech symptoms deviating from expected behavior.
  • Coordinate product and technology troubleshooting to provide the Customer Success and Support Team with effective answers and solutions quickly.
  • Manage the implementation of the platform on the ground with new customers.
  • Design and implement feedback strategies which bring our customers closer.


  • 4 or more years in product management and/or product implementation.
  • Experience implementing SaaS solutions that include hardware components / sensors.
  • Experience taking business requirements and turning them into user stories & acceptance criteria.
  • Excellent analytical and academic credentials. Ability to push and complete independent analysis.
  • Excellent communication and interpersonal skills.
  • Solid interpersonal, presentation, and collaborative skills and commitment to develop further.
  • Natural curiosity and tendency to question the status quo.
  • Prior start-up experience strongly preferred.
  • Hands-on experience implementing process-changing technologies.
  • BS/BA degree in related discipline desired (Engineering, Computer Science, Analytics etc.)
  • Experience building or improving change management and issue resolution processes.
  • Experience managing a product roadmap in an agile development environment.
  • Hands-on experience with data manipulation and machine learning tools.
  • Experience with Smart City / Smart Community technologies or solutions strongly preferred.
  • Advanced degree preferred.


Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

About Cox

We are the Cox family of businesses. We've been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We're also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We're looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you'll be going with us, and the common purpose that unites us at

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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Location Phoenix, AZ, 85099, United States
Categories Information Technology

Location Maptop

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Job Code 202000807

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