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Product Manager - Internet of Things and Managed Wifi

Cox Communications Inc | Atlanta GA 39901 USA | Part Time | Posted: 10/27/2020

Job Descriptiontop

Primary Location: 6205-B Peachtree Dunwoody Rd, Atlanta, GA, USA

Division: Cox Communications Inc

Job Level: Manager/Senior Manager

Travel: No

Schedule: Full-time

Shift: Day Job

Requisition Number: 205594

The Product Manager for Internet of Things (IoT) and Residential Managed WiFi is responsible for driving the roadmap, development, launch of IoT solutions for MDU property owners and Managed WiFi that provides MDU Residents Internet access at move-in. These solutions cater to the evolving needs of property owners for technically advanced broadband products and smart technology systems.

This Product Manager will be accountable for and serves as the authority on all aspects of the product portfolio. This includes domains of defining simple & intuitive offers, product requirements, customer experience, launch activities, financial and operating metrics, enhancement priorities and product roadmaps. The Product Manager will be recognized as the top subject matter expert on a portfolio of products. Leads cross-functional teams by example, demonstrating passion, and drive to satisfy customer needs to optimize customer experience through product innovation and/or improvements to internal organization, processes and technology. The Product Manager will synthesize information to determine both current and future customer needs. This person will provide Input into budget decision; commits resources to address/balance customer needs; Operates with extensive latitude for independent judgment within operational parameters.


Position Responsibilities
  • Define and develop product vision which aligns with customer needs, market and competitive trends and corporate strategy.
  • Translate vision into clear and defined business requirements to drive functional specifications and technical requirements.
  • Represent the customer in discussions with a focus on frictionless journeys; must be passionate about user experience.
  • Drive the development of business cases in collaboration with business partners, which define the product value proposition and support investment in the product.
  • Lead cross functional teams in solution definition based on People, Process and Tools framework.
  • Coordinate product pilots, trials, and go-to-market plans for the launch of new products, features, and functionality. Track pilot success metrics with a focus on solidifying solution prior to scaling launch.
  • Establish performance thresholds based on technical specifications, cross product business requirements, and customer expectations.
  • Manage and review allocated budget and actual spend for product development and lifecycle activities.
  • Create, sustain and optimize operational practices and procedures to drive efficiencies.
  • Partner with functional boundary partners (i.e. Sales, Marketing, Training, and Customer Operations) in the development of relevant internal and external collateral.
  • Define and track product performance, early life metrics, and drive solutions to customer issues
  • Analyze customer, business and product performance metrics, interpreting underlying drivers to translate into data-based recommendations and solutions for customer issues.
  • Work closely with leadership team and provide technical expertise towards the development of product strategy.

Qualifications


Minimum

  • 8 or more years of experience required in related field (e.g. Technology, Marketing, Process Improvement, etc.)
  • 5 or more years of experience required if candidate possesses a related advanced degree.
  • Excellent interpersonal, collaborative and communication skills to work effectively with teams throughout organization.
  • Demonstrate strong technical and market knowledge.

Preferred

  • BS/BA degree in related discipline strongly desired (e.g. Business Administration, Engineering, Computer Science, etc.)
  • Experience in telecommunications or high-tech environment
  • IoT/Smart City knowledge and experience



Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

About Cox

We are the Cox family of businesses. We've been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We're also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We're looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you'll be going with us, and the common purpose that unites us at coxenterprises.com.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Job Detailstop

Location Atlanta, GA, 39901, United States
Categories Business Management/Consulting

Location Maptop

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Job Code 205594

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