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Senior Program Manager

Cox Automotive | Atlanta GA 30301 USA | Full Time | Posted: 08/11/2020

Job Descriptiontop

RMS Automotive is looking for a unique individual who has the ability to provide strategic and tactical guidance to our clients and internal teams in ways that promote the adoption of our software and success of our client programs.  You are enthusiastic, creative, hungry to learn and have a passion for solving real business challenges.  You are a jack-of-all-trades and have a broad cross-functional background.  You enjoy sitting on the fence between the business and technical sides of an issue; you are happy to jump down into the weeds on either side of the fence to make sure the issue is well understood and that the technical solution is well-thought out, flexible and scalable.  You have a startup mentality where changing, adapting, adjusting, and improving every day is just part of the job.  You are inherently curious about how you can make things work, how you can make things better and aren’t content waiting for others to get it done.   “Self-starter” doesn’t even begin to describe you. A high degree of responsiveness and independent judgment is required to plan, prioritize and organize in a fast-paced, rapidly changing environment. You are the heart and soul of the client program, working in the both interests of RMS and the Client.  

  • Be the primary point of contact for client(s) for all aspects of the program including but not limited to the overall client solution from launch to ongoing enhancements to end of life
  • Build enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities
  • Drives program evolution while keeping with client's strategic needs and expands program in cooperation with client.
  • Responsible for managing and implementing the overall program requirements; organizes, directs, coordinates plans, and implements all program activities
  • Overall responsibility for operational aspects of the program
  • Ability to indirectly manage and influence a diverse group of resources – executive sponsors, multiple stakeholders, product management, developers, analysts, testers and project managers
  • Facilitate complex team meetings involving business and technical resources; Demonstrate credibility as a business partner to ensure business and technology decisions are reached to support the client goals and objectives
  • Effectively communicate & manage project expectations to client, project managers, sponsors, team members and other stakeholders in a clear, concise and consistent manner.
  • Induces proactive issue and risk management strategies to ensure early identification and effective communication to the Senior Leadership team
  • Monitors and analyzes performance data and reports results to client
  • Keeps appropriate individuals abreast of new, existing and possible emerging program issues or concerns
  • Delivers formal internal strategy and execution presentations
  • Develops and maintains knowledge of industry, economic trends and changes affecting businesses
  • Provides training and best practice recommendations to clients
  • Mentors other Program Leads and Program Managers
  • Coordinate with client for UAT. Assist in production release validation.


  • BS/BA degree in related discipline or an equivalent combination of education and work-related experience required
  • 7+ years’ experience in a related field
  • 5+ years’ experience in project management
  • Demonstrated experience managing complex, large-scale, technology-driven projects with hands on experience, knowledge and understanding of underlying architecture, components, dependencies, etc.
  • Proven experience in implementing software in a client-facing role
  • Demonstrated leadership, initiative and follow through required
  • Strong cross-functional collaborator with proven ability to communicate effectively at all levels of the organization
  • Proven analytical skills and experience
  • Organized and structured approach to managing individual and team tasks
  • Self-starter with ability to work with minimal supervision
  • Generates innovative ideas and solutions to challenges/opportunities
  • A balance of client relationship management, business management, operational, technical and program management skills and experience preferred
  • Must be able to influence and coach individuals on the program, requirements and its value stream
  • Effective at working in a highly matrixed environment
  • Extensive professional knowledge of market segment, industry and technology trends preferred
  • Other duties as needed or required
  • Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes in order to meet business requirements.

Who We Are

About Cox Automotive

There’s nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like, Manheim and vAuto.


About Cox 

We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us.  Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.  We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.  We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at   

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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Location Atlanta, GA, 30301, United States
Categories Unspecified

Location Maptop

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Job Code 8442_205100

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