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RapidScale Cloud Engineer (O365)

Cox Communications Inc | Raleigh NC 27601 USA | Full Time | Posted: 06/02/2020

Job Descriptiontop

RapidScale is one of the fastest growing Cloud Computing companies in the industry. Based in Irvine, CA, the company has a solid track record of delivering world class products and services to our customers located throughout the country and around the globe. RapidScale is a leader in desktop virtualization with marked success in application virtualization for both Windows and Mac applications. The company also provides Infrastructure as a Service (IaaS), and Disaster Recovery as a Service (DRaaS) solutions via an enterprise “Flex Pod” cloud stack.

The Office 365, Exchange and AD implementation engineer will support organizations in their effort to migrate into Office 365 and or upgraded Exchange. The successful candidate will have significant knowledge of Office 365 platform, MS Exchange, Active Directory, Azure services, and associated configurations. The Office 365, Exchange and AD implementation engineer will provide consultation and hands-on implementation support to Office 365 and Exchange migrations including design, architecture, configuration, migration best practices, and strategies to support Office 365 operational KPIs. Key responsibilities include technical implementation of Office 365 and support of the Office 365 tenant, working with team members to develop the solution path for migration from on-premises solution to Office 365 operating in cloud. The Office 365, Exchange and AD implementation engineer will support the Project Manager in gathering and analyzing requirements, solution design, and execute the migration, while delivering high customer satisfaction. Additionally, the candidate must possess strong creative, communication, and collaboration skills. They will work very closely with Solutions Engineers, Senior Cloud Engineers, Cloud Engineers, and the Project Management Office (PMO) for all new customer implementations. The position will be a key factor in providing a great customer experience pre-and post-implementation.

Project management experience implementing and maintaining O365, Exchange, Active directory and Azure solutions.
Hands on administration experience with O365 cloud technologies, such as, OneDrive, SharePoint, Teams, Intune, Skype, etc.
Experience implementing third-party solutions within O365 environments, such as, Okta, Nulia, Skykick, etc.
Stays up to date on Microsoft changes and new offerings around O365, Exchange, Azure, Active Directory, OneDrive, SharePoint, Skype for Business, etc.
Lead activities around O365 licensing, experienced in managing user access and accounts.
Develop, maintain and update O365 governance documentation with O365 product owners.
Design and manage Active Directory, Azure AD and Public Key Infrastructure (PKI).
Develop PowerShell scripts for administration tasks of O365, Exchange and AD environments.
Performs complex systems development and design work that may include multi-forest, federation and integration with other security technologies.
Implement and maintain Identity and Access Management (IAM) services for cloud environments including Azure and AWS. Includes Multi-Factor Authentication, Role-based access control (RBAC) and Conditional Access policy, etc.
Implement and maintain Active Directory Domain Controllers. Including GPOs, ACLs, PKI and DFS for systems in development and production environments.
Partners and collaborates with internal teams in the support of cloud environments.
Provides training on O365 solution offerings, as well as IT orientation and security training.
Assists with advanced troubleshooting of O365, Exchange and AD issues experienced by internal and external customers.
Provides system support and maintains uptime as defined within the IT acceptable standards.

Technical documentation: creating and maintaining
Microsoft Windows Clustering
Migrating various customers to Office 365 environment.
Microsoft Office 365’s Cloud suite including Azure, Office, Skype for Business, SharePoint and OneDrive
Implementing Microsoft ADFS, Azure AD connect
Engineering Single sign-on (SSO)
Working with Exchange 2010, 2013, 2016 and Exchange Hybrid servers, Exchange Online
Active Directory
Windows Server 2008 – 2019
Mimecast and Appriver archiving and continuity
Exchange Online Protection 

The minimum qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential duty satisfactorily. Reasonable amounts of training are provided.

A college degree or equivalent work experience (5+ years).
Excellent communication, presentation, writing, and editorial abilities.
Excellent organizational and time management skills.
Apply attained experiences and knowledge in solving problems that are complex in scope, requiring in-depth
evaluation as well as the ability to identify problems in advance, and propose solutions.
Require limited supervision and direction; drive results, and set priorities independently.
Ability to work on a 24x7 on-call rotation schedule

A proven level of experience with O365, Exchange 2010,2013,2016 and Exchange Hybrid servers
A proven level of competence with Windows servers, Active Directory, Azure, ADFS, PKI, ACLs, DNS, Group Policy
Ability to demonstrate a high level of competency in managing technical projects
Excellent communication skills.
Experience with project management. 
Proficiency in computer usage, internet, and Microsoft Office suite of applications.

Ability to work within a cooperative team environment as well as perform assignments autonomously. This position will require working with several departments and different personalities.

Fast paced, positive, high energy environment. Can have periods of high stress due to deadlines and necessity of quick response times.

All positions at RapidScale have role based levels of access to networks, systems, customer, and company information. Information Security is a top priority and access granted is limited to only necessary systems and information required to perform the expected job responsibilities. In this position, as an employee, you are required to protect and maintain the integrity of our company and customer information. These protections include information assets including customer and company information for any PHI, PII, billing, contact, and other related personal or proprietary information.

Employee may lift up to 20 pounds.
Employee may need to carry up to 20 pounds (i.e. carrying laptop and other equipment).
Employee may push/pull up to 25 pounds.
Employee may stand up to 4 hours.
Employee may walk up to 1.5 hours.
Employee may need to drive 2 hours.
Employee may perform repetitive bending up to 1 hours.
Employee may sit up to 8 hours.
Employee may spend up to 8 hours performing computer work/typing.
Employee may spend up to 8 hours on the telephone.
Employee may need to climb 1 flight of stairs.  

Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.


About Cox 

We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us.  Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.  We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.  We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at   

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.


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Location Raleigh, NC, 27601, United States
Categories Unspecified

Location Maptop

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Job Code 8442_204441

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