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Rapidscale Cloud Backup & Recovery Engineer

Cox Communications Inc | Raleigh NC 27601 USA | Full Time | Posted: 06/02/2020

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RapidScale is one of the fastest-growing Cloud Computing companies in the industry. Based in Raleigh, NC, the company has a solid track record of delivering world-class products and services to our customers located throughout the country and around the globe. RapidScale is seen as a leader in desktop virtualization with marked success in application virtualization for both Windows and Mac applications. The company also provides Infrastructure as a Service (IaaS), Desktop as a Service (DaaS), Backup as a Service (BaaS), and Disaster Recovery as a Service (DRaaS) solutions with leading cloud & enterprise infrastructure.
The Cloud Backup & Recovery Engineer will work as a member of the Cloud Platforms Architecture & Engineering department. The Cloud Backup & Recovery Engineers primary responsibility is maintaining, building, and upgrading RapidScale’s technology and processes that support the DRaaS and BaaS products.  The successful candidate will have significant knowledge of backup & recovery applications optimized for virtualization & cloud environments such as Veeam & Zerto, in addition to a general knowledge of related technologies.
The overall Architecture & Engineering team is responsible for successfully designing, planning, building and operating the RapidScale Cloud platforms. The Architects are primarily responsible for leading new initiatives or significant changes from inception to implementation.  The Engineers are primarily responsible for sustaining, upgrading & extending platforms. All department members provide advanced support, troubleshooting, and management for the RapidScale Cloud platforms.
Primary Responsibilities and Accountabilities  (Essential Duties include but are not limited to):
  1. Enhance RapidScale’s BaaS & DRaaS technology & processes  in response to market demand
  2. Lead upgrades and optimization of internal tools in support of DRaaS and BaaS services.
  3. Project management and hands-on administration of BCDR & virtualization products.
  4. Perform complex systems development and design work across multiple customer environments in a multi-tenant cloud environment.
  5. Optimize the utilization, performance & capacity of the RapidScale BaaS & DRaaS Platforms
  6. Plan & Schedule platform maintenance according to RapidScale SOP’s


Minimum Qualifications:
The minimum qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential duty satisfactorily. Reasonable amounts of training are provided.
  • A proven level of expertise & competence with Backup & recovery applications
  • 10 years of work experience or equivalent college degree and work experience.
  • Ability to demonstrate a high level of competency in completing assigned technical tasks
  • Excellent organizational and time management skills.
  • Willingness to work on a 24x7 on-call rotation schedule
  • Travel up to 10% for training & professional development
  • Applies experiences and knowledge attained in solving problems that are complex in scope, requiring in-depth evaluation as well as the ability to identify problems in advance, and propose solutions.
  • Requires limited supervision and direction; drive results, and set priorities independently.
  • Operates effectively in a fast-paced, positive, high energy environment. It can have periods of high stress due to deadlines and the necessity of quick response times.
 Preferred Experience with the Following Technologies:
  • Employment experience with a CSP and/or MSP
  • Technical experience in a multi-tenant environment
  • Veeam (VBR & VCC)
  • Zerto
  • VMware (vSphere, NSX, vCD, & Horizon DaaS)

Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.


About Cox 

We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us.  Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.  We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.  We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at   

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.


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Location Raleigh, NC, 27601, United States
Categories Unspecified

Location Maptop

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Job Code 8442_202865

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