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Sales Engineer - Blueprint RF

Cox Communications | Norcross GA 30003 USA | Full Time | Posted: 07/07/2020

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Role Summary

Blueprint RF, a division of Cox Business, is a leading provider of technology solutions to hospitality clients.  Built around a team of leaders with deep industry experience and client-focused innovators, the company provides complete network solutions to meet the full, and evolving, needs of hospitality properties, staff and guests.  Blueprint RF has earned an excellent industry reputation for quality network design, solid delivery and support services, and continuous innovation. With a combination of customized solutions and first-class client service, Blueprint RF brings businesses and their staff closer to the guests while improving the experiences of all. 

Blueprint RF is now hiring a Sales Engineer who will report to the engineering team and will work with the sales team to surface customer and business needs and translate these into application, system, technical and operational requirements for network installations.  The Sales Engineer will be skilled at translating technical requirements into solution design for WAN/MAN/LAN/Wi-Fi network designs.   The Sales Engineer will provide the sales team with training on product additions/brand specifications and/or changes to brand requirements which will include preparation of supporting technical documentation on existing requirements for reference.   They will accompany sales leaders on virtual or face to face sales meetings and will work with the technical and product teams to ensure all requirements are addressed in solution design and scoping.  Participate in technical presentations for customers, partners, and prospects.  Works closely with field operations to support the installation lifecycle.  Serves as a boundary spanner between engineering, sales, and the client.

We are owned by Cox Business and offer generous benefits including health, vision, 401k, life insurance, and more.

Primary Responsibilities and Essential Functions

To ensure that application fully meet customers’ needs
To educate and consult with customers about technological requirements for network installation 
To coordinate technical aspects of service delivery with members of the sales team, product managers, network engineering teams 
To keep current on new products, services, and solutions
Meets with prospective and existing customers in coordination with the sales team to collect and analyze the information required to assess customers’ network needs in detail and offer innovative solutions to complex requirements
Partners with other members of the Sales team and interfaces with customers and vendors to develop Blueprint RF quotes and associated technical specifications
Responds to RFPs, as needed to ensure their technical integrity
Ensure that design and specifications meet customer needs 
Works with product managers, brand leads, and the engineering team to ensure the sales teams' understanding of new products and brand standards and to provide technical feedback to the product team, as appropriate
Works with the engineering team to ensure the feasibility of all new/custom installations and solutions where applicable
Supports the sales organization as the technical subject matter expert. Support may include attending sales calls, delivering technical portions of the sales presentation, explaining why Blueprint’s proposed solution is the right one, and negotiating technical aspects of the proposal, as needed
 May attend vendor meetings and perform site surveys, as required
Coordinates internal technical resources necessary to develop sales proposals and sales presentations



5+ years inter-networking experience
5+ years WAN/MAN/LAN/Wi-Fi network experience required
Prior experience pre-sales engineering support
Strong knowledge and understanding of all types of network equipment and operations including:  Cisco/Meraki, Junus, Ruckus or Aruba, and emerging technologies
Relevant certifications 
Ability to educate customers in WiFi design principles and deployment processes from site survey, network design and planning, to installation and testing
Valid driver’s license, good driving record, reliable transportation

BS/BA in Electrical Engineering, Computer Science or technical degree
Cisco Certified Network Professional (CCNP) program or equivalent, Cisco Certified Network Associate – Service Provider or equivalent, Cisco Certified Network Associate – Wireless or equivalent
Experience with WiFi in hospitality, education, healthcare or other public verticals 
Strong written/verbal communication skills
Ability to generate technical presentations and effectively translate to sales team/clients
Ability to understand technical issues and apply solutions, technology, and products to meet a client’s networking needs
Demonstrated technical knowledge, consulting, and troubleshooting skills
Strong problem-solving skills
Ability to fully assess client situations and offer an effective technology solution
Works independently with minimal supervision and guidance


Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.


About Cox 

We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us.  Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.  We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.  We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at   

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.


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Location Norcross, GA, 30003, United States
Categories Unspecified

Location Maptop

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Job Code 8442_203097

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