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Senior Delivery Lead – Cloud Governance Authority Operations

Bank of America | Charlotte NC 28299 USA | Full Time | Posted: 05/21/2024

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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for planning and coordinating the execution of large program deliverables which requires engagement across multiple organizations. Key responsibilities include communicating target outcomes, coordinating delivery, resource planning, providing visibility of program health, and managing program risks, compliance and financials. Job expectations include ensuring delivery meets the client s expectations in terms of the target outcomes, timeline, and cost and facilitating sync points between business and technology leaders and Risk and Compliance partners.

Position Summary:

  • In this role, we are seeking individuals who can influence the design and build of applicable solutions utilizing their deep knowledge of available technology and tools, while leveraging their knowledge and experience with industry standards to implement robust solutions.
  • Candidate will own and manage components within a portfolio of technology-driven initiatives for a single business unit/LOB partner and have significant strategic influence over the deliverables for multiple internal and external stakeholders and partners.
  • Candidate will also be responsible for the management of client / business areas within their portfolio and the successful delivery of its information technology-related deliverables, with accountability for the creation and development of technology solutions appropriate to the customer's business needs and objectives, including oversight of the implementation of programs, projects and processes.
  • Candidate will work with partners to develop and drive technology solutions and define business case development across functional groups or within a business domain.
  • The role requires strong technical skills and the ability to provide technical leadership as a proactive and strategic business partner in the development of cross-functional objectives, technology solutions and innovative designs.


  • Leads and coordinates routines to support delivery of large programs, such as kick-offs, status reviews, stakeholder meetings, change controls, and tollgates
  • Broadens relationships with business and technology leaders across multiple organizations, as well as Compliance and Risk
  • Establishes target outcomes in partnership with stakeholders and leaders
  • Tracks success metrics and provides status updates to stakeholders and leadership pertaining to the target outcomes, delivery, performance, risks, issues, and schedule
  • Collaborates with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
  • Manages program financials and supports resource planning
  • Ensures adherence with Enterprise Change Management standards
  • Enable the Bank's Cloud Strategy while maintaining compliance with policies, controls, and regulations, driving operational excellence and industry best practices for financial services cloud computing
  • Ability to be proactive, innovative and creative in meeting organizational and partner needs
  • Ability to develop partnerships and collaborate across other business and functional areas
  • Ability to execute in a fast paced, high profile environment while balancing multiple priorities
  • Ability to work and influence successfully within a matrixed environment and build effective business partnerships with all levels of the organization
  • Ability to work both independently and in a team-oriented, collaborative manner

Required Skills

  • 8-10+ Years of Technology experience
  • Adept at conducting research to understand system functionality and translate research into solutions to meet requirements
  • Demonstrated experience partnering with program / project management to create detailed project plans and delivers against them
  • Experience gathering requirements, designing complex applications, and creating technical documents
  • Experience working in a SCRUM/Agile environment
  • Possessing strong methodologies for deriving and articulating stakeholder's expectations and objectives to partners and team members
  • Experience mitigating roadblocks for technical teams, including appropriate escalation, as needed
  • Demonstrated proficiency leveraging architecture

Desired Skills

  • Experience with AI and business intelligence platforms, including Tableau and MicroStrategy platforms
  • Experience driving resolution of post install defects with production support, LOB and project team


  • Collaboration
  • Project Management
  • Result Orientation
  • Solution Delivery Process
  • Stakeholder Management
  • Analytical Thinking
  • Business Acumen
  • Financial Management
  • Influence
  • Risk Management
  • Agile Practices
  • Architecture
  • Data Management
  • Solution Design
  • Technical Strategy Development


1st shift (United States of America)

Hours Per Week:


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Location Charlotte, NC, 28299, United States
Categories Information Technology

Location Maptop

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Job Code 24008792

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