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Commercial Support Specialist-GCB-Tampa

Bank of America | Tampa FL 33602 USA | Full Time | Posted: 02/25/2020

Job Descriptiontop

Job Description:

Serves as primary partner and analysis resource for  relationship managers in the management of their portfolio.  Analyzes and offers client deepening opportunities, identifies potential revenue run-off or increases and makes appropriate recommendations.  Coordinates Client Management Process (CMP) activities including weekly or monthly team meetings, regular updates to the Client Action Plans, pre-call planning and client planning session preparation. Produces effective industry, prospecting, and client research for use in the sales process, and assists client team with sales presentation content. Maintains primary responsibility for CRM system (Navigator) coverage including deal team participants, client contact info, deal pipeline, industry/legal codes, and systems of record linkages with efficient timeliness, completeness and accuracy.  Executes national and regional initiatives, self identified audit issues, remediation projects and supports annual client migration. Manages risk activities related to wires, check fraud, overdraft/ uncollected funds and serves as point of contact for overdraft monitoring and escalations and other risk related activities. .

Required Skills:

• Possesses an awareness and understanding of the bank and operational aspects of the products and services used by clients

•Demonstrates solid business acumen and data analytic abilities in support of sales activities

• Must demonstrate strong interpersonal and overall communication skills (written and verbal)

• Must demonstrate the ability to manage time and varying work

• Must demonstrate strong collaboration and teaming skills

• Must demonstrate a strong client focus

•  Bachelors/Undergraduate degree

Desired Skills:

•Knowledge of Global Commercial Banking businesses and the Client Manangement Process

•Strong analytical skills

•Strong proficiency with Microsoft office (Excel, Word, PowerPoint)

Shift:

1st shift (United States of America)

Hours Per Week:

40

Job Detailstop

Location Tampa, FL, 33602, United States
Categories Marketing/PR

Location Maptop

Contact Informationtop

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Job Code 20005812
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