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Consumer Banking Region Executive - SW Florida

Bank of America | Tampa FL 33602 USA | Full Time | Posted: 03/24/2020

Job Descriptiontop

Job Description:

The Consumer Banking Region Executive will have responsibility for developing and executing local strategies and tactics that drive client experience, client relationships and operational excellence at the region, market and financial center levels. They will focus on developing and executing client-driven region strategies to drive operational excellence and client-deepening strategies, while adhering to regulatory, securities and supervision laws, policies and procedures. This leader is responsible for ensuring operational excellence across the region, owning client experience, building a client-centric culture across financial centers and collaborating with partners across the organization to achieve operational and performance excellence. The leader should be able to build partnerships across the organization, integrate and drive strategic management, and have experience in coaching and developing managers to deliver a client relationship oriented culture. The team managed will be comprised of unlicensed Market Leaders.

Primary Responsibilities
• Understand the overall company strategy and translate that into local region strategy
• Drive the adoption and execution of client deepening and relationship processes, including sales playbook, coaching process and lead management to achieve region goals
• Manage region operations/risk and client experience performance and ensure acceptable performance in all key performance indicators; leverage relevant tools and reports to monitor and manage performance (OPRT, Voices, etc.)
• Execute consistently through formalized management routines
• Lead team of unlicensed Market Leaders (MLs)
• Coach MLs and provide feedback to improve market and region performance
• Coach MLs to identify risk and service opportunities for improvement by analyzing key performance indicators and inspecting associate behaviors across all unlicensed roles within the financial centers
• Collaborate with business partners to leverage best practices and breakthrough strategies to exceed goals and to drive process improvement
• Hold leaders accountable for management and inspection processes and ensure compliance with financial center objectives, policies, procedures, and operations
• Attract, retain and develop talent to increase bench strength, improve productivity, proficiency and market position
• Ensure integration, alignment and effective partnerships with financial center operations, wealth management, consumer lending, small business and enterprise practices
• Achieve business goals as outlined in the team performance plan and business objectives

Required Skills
• 10-15 years of management experience
• Experience managing large geography and multi-state teams
• Proactively builds trusted relationships with key partners/clients
• Ability to be a change agent and work in a fast paced environment
• Experience managing region strategy and controlling a budget
• Can quickly learn partner’s business, priorities and challenges and execute
• Can attract, recruit and retain an effective management team
• Exercises good judgment and experience to make timely and effective decisions
• Projects enthusiasm, optimism, and determination
• Communicates clearly and effectively at all levels
• Communicates strategic business plans and tactical goals to team members
• Travel required: Will vary depending on geography

Preferred Skills
• Undergraduate college degree
• Experience managing other managers


1st shift (United States of America)

Hours Per Week:


Job Detailstop

Location Tampa, FL, 33602, United States
Categories Marketing/PR

Location Maptop

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Job Code 20004639-5

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