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fulfillment team leader

Bank of America | Tampa FL 33634 USA | Full Time | Posted: 02/25/2020

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Job Description:

ROLE OVERVIEW: Primary contact who is responsible for all loan processing activities within a designated market. Responsible for a team of associates. Connects people to team goals that are aligned with the goals of the company. Eliminates roadblocks to achieving goals. Makes associates aware of how their work fits into larger processes that impact our customers. Make the associates and customers central to how success is measured. Ability to manage at a high level of detail while maintaining awareness of overall process and team results. Interacts in a range of roles, is comfortable being a follower, leader or teammate as the occasion demands. Uses learning experiences as opportunities to learn for the future. Drives process improvement. Adapts quickly to new demands and challenges. Works with Credit Policy, Compliance, Legal and Direct Lending. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination.


  • Minimum 2 years managerial experience and extensive mortgage background.
  • Strong Time management and organizational skills.
  • 5+ years of mortgage processing experience.
  • Proven ability to simultaneously manage a variety of business functions.
  • Self-Motivated
  • Teamwork and Customer Service skills are a MUST
  • Ability to prioritize multiple competing tasks. Flexibility to work extended hours during heavy workload periods


  • Bilingual-Spanish preferred but not required
  • Working knowledge of First Mortgage Policy & Procedure


1st shift (United States of America)

Hours Per Week:


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Location Tampa, FL, 33634, United States
Categories Manufacturing/Production/Operations

Location Maptop

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Job Code 19079304-1

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