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Employee Engagement and Diversity & Inclusion Manager

Bank of America | Jacksonville FL 32256 USA | Full Time | Posted: 12/10/2019

Job Descriptiontop

Job Description:

This individual will manage and support the Collection and Enterprise Fraud Employee Engagement and Diversity & Inclusion programs.  They will facilitate the development of Employee Engagement Survey Action plans for the Collections & Enterprise Fraud leadership team.  They will be responsible in leading the efforts of the Collections & Recovery Employee Engagement pillars by supporting Consumer & Small Business Employee action planning Global Recognition Program Oversight, Reporting, and Adhoc Request Management.  Additional responsibilities include facilitating bi-weekly Employee Engagement connection meeting and internal Council execution and create a monthly Employee Engagement newsletter/messaging  to highlight actions captured across the organization.

Required Skills:

•  Demonstrated interest and exposure to Employee Engagement activities and D&I workstreams and/or networks

•  Ability to influence leaders, manage collaborative partnerships and provide program leadership 

•  Experience creating employee and leader materials & activities that drive desired results

•  Strong written and verbal communication skills

•  Ability to engage and interact with all levels of management across numerous operating and support organizations

•  Strong organizational and time management skills

•  Ability to remain flexible and adjust to evolving business needs; adept at balancing multiple and competing priorities

•  Advanced skills in PowerPoint & Word

•  Demonstrated team player with the ability to work independently

Desired Skills:

•  Previous experience in internal communications, engagement, and/or business support

•  Experience managing projects

•  Demonstrated ability to improve the employee experience

Enterprise Role Overview:

Responsible for large, complex projects for a complete line of business that may be regional or national in scope. Recommends policy and procedural changes. Develops measurement criteria and project plans including cost and resource estimates. Consults with senior management in evaluating current methods and developing strategies to implement changes and improvements brought about by the project. Requires a thorough knowledge of the operations department or line of business.


1st shift (United States of America)

Hours Per Week:


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Location Jacksonville, FL, 32256, United States
Categories Manufacturing/Production/Operations

Location Maptop

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Job Code 19076012-3

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