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Sorter/Reader Operator II

Bank of America | Newark DE 19713 USA | Full Time | Posted: 10/11/2019

Job Descriptiontop

Job Description:

Responsibilities may include: basic level reporting, alpha and numeric data entry, reviewing and processing transactions for posting, processing return items and account adjustments sorting using electronic or mechanical equipment, reconciling, lock box, remittance, and performing other support operations functions as required. Maintains internal operational and financial controls and ensures they meet bank standards. Ensures quality service, effective and efficient operations support for the assigned areas, internal business partners and/or external customers/clients. Associates will be exposed to 5S and Lean Principles, as well as Operational Control Risk and will be expected to comply and exhibit behaviors consistent with 5S, Lean and Risk mitigation. The individual must be a self-starter, able to be cross-trained on multiple pieces of equipment (high speed and low speed), a team player, organized, and results oriented with exceptional work habits. Physical stamina, flexibility in work schedule, and decision-making ability are also required. Position requires compliance with all Department policies and safety regulations. This position will work under the direct supervision of the shift leader(s). Schedule: 32 hours per week 10:30am-7:00pm on Mon, Thurs, Fri and Sat.  some extra hours may be required based on business needs.

Qualifications:

  • High School graduate or G.E.D. equivalent; Solid Math Skills
  • Proficient PC and calculator skills
  • Effective organizational and time management skills
  • Effective attention to detail and accuracy
  • Strong written & verbal communication skills
  • Customer/client focus with the ability to work in high volume environment, adhering to production standards and service level agreements
  • Consistently meets established performance standards on all job assignments

Competencies:

  • Delivers Results for Customer and Clients -Commits to meeting productivity and quality DPMO goals.
  • Know the Business - Keeps up to date regarding policies, procedures, compliance training, and technology affecting his/her area. Demonstrates working knowledge of Bank used Systems – MBNA IS, TSYS, AS400, CRC, Fast data, Alpha Research.
  • Manages Risk- Understands the SOS&T Risk placemat as it pertains to MCRP assessments and risk mitigation. Understands how to escalate risk via RYH, Transaction Review Memos, and Info Safe.
  • Achieves Results - Demonstrates accuracy and thoroughness in all areas of production and quality. Achieves performance and utilization targets.
  • Must Work Well with others
  • Collaborates and works effectively with others by establishing and maintaining a positive working relationship built on mutual respect and trust.
  • Focuses on and recognizes the success of teammates via Global Recognition.Must Achieve Results the Right Way - Acts with Courage and Conviction by appropriately sharing his/her opinion.
  • Learns and Adapts and demonstrates a commitment to learning and adjusts to changing demands and job requirements.
  • Lives Our Company Values by visibly demonstrating the commitment to our values.

Required skills:

  • High School graduate or G.E.D. equivalent; Solid Math Skills.
  • Proficient PC and calculator skills.
  • Effective organizational and time management skills.
  • Effective attention to detail and accuracy.
  • Strong written & verbal communication skills.
  • Customer/client focus with the ability to work in high volume environment, adhering to production standards and service level agreements.
  • Consistently meets established performance standards on all job assignments.
  • Ability to work extra hours as needed.
  • Standing up to 50% of the time.
  • Prolonged sitting.
  • Ability to lift and move mail trays weighing up to 20lbs.
  •  Frequent moving and walking is needed in this role.

Desired skills:

  • Previous production experience

Shift:

1st shift (United States of America)

Hours Per Week:

32

Job Detailstop

Location Newark, DE, 19713, United States
Categories Manufacturing/Production/Operations

Location Maptop

Contact Informationtop

Contact Name -
How to apply Employer provided a link where your application will be accepted. Click on the link below and follow instructions.
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Job Code 19065179
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