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Enterprise Vendor Manager

Bank of America | Jacksonville FL 32246 USA | Full Time | Posted: 10/15/2019

Job Descriptiontop

Job Description:

Enterprise Vendor Manager Is responsible for Vendor Management activities for a Third Party Portfolio of medium complexity, managing performance, identifying and mitigating risk. Develops and maintains relationships with external Vendor contacts, Compliance, Risk and Line of Business partners and shares equal accountability with Business Process Owner for the end-to-end vendor relationship and associated risk.


•  Manages a combination of Enterprise Critical, High Risk and Strategic Low Risk vendors that provide the following products and services to the bank: midrange servers; enterprise storage and backup; network hardware and services, datacenter and colocation services, workspace monitors, laptops, desktops and peripherals.

•  Executes Vendor Management Program deliverables, ensuring the necessary documentation is completed and implemented consistently across the portfolio through the planning, due-diligence and contracting process.

•  Responsible for the identification and mitigations of vendor risks and issues, including understanding and management of Compliance risks associated with the Laws, Rules and Regulations aligned to the related vendors.

•  Leverages understanding of business priorities , regulatory environment and/or changes in the market to ensure appropriate engagement and oversight of the vendor

•  Manages vendor performance aligned to contract, enterprise and business requirements, consistently and assertively holding vendors accountable for performance in all aspects and overall relationship with the Bank.

•  Actively identifies and influences opportunities to reduce risk with vendor portfolio, e.g. contracting events, subcontractor requests, data sharing requests, offshoring, etc.

•  Supports relevant governance routines to report on Third Party service levels, risk status, and program management as needed and to support business decisions such as external procurement strategy and rationalization of Third Parties.

•  Leverages outcomes of monitoring and testing required by Enterprise program to anticipate and mitigate risks; Proactively conducts monitoring and testing not required by program, based on risks



Required Skills

•  2+ years’ experience in areas related to Third Party risk and relationship management, overall risk management, banking or technology & operations

•  Strong time management and organizational skills, including the ability to manage multiple accountabilities

•  Intellectually curious; constantly seeks to learn and advance knowledge and understanding

•  Strong communication skills (including verbal, written, presentation and active listening)

 Self-directed with a strong bias for action

•  Detail oriented and delivers a high quality work product

•  Demonstrates a productive edge and willing to engage in conflict when necessary

•  Ability to work well in a team environment and independently

•  Ability to navigate a complex organization and operate effectively in a dynamic environment

•  Thinks Strategically: Considers market drivers, risks, and business priorities to form fact-based opinions and sound recommendations

•  Demonstrates enterprise perspective when making decision

•  Has a bias towards operational excellence, proactively looking for process improvement


Desired Skills


•  Sourcing/Procurement experience

•  Working knowledge of VRPM and Ariba

•  Microsoft Office suite skills, particularly with Excel, PowerPoint and SharePoint


1st shift (United States of America)

Hours Per Week:


Job Detailstop

Location Jacksonville, FL, 32246, United States
Categories Banking/Investment

Location Maptop

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Job Code 19055314-1

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