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Lead Operations Analyst

Bank of America | Scranton PA 18507 USA | Full Time | Posted: 08/20/2019

Job Descriptiontop

Job Description:

This position is for 1st Shift from Monday to Friday from 10:00am – 7:00pm. Required to work overtime hours for staff shortages, weekend testing for upgrades to our system. Some working on US Bank Holidays.

Managing group’s email box. Message routing repair and electronic funds transfer ensuring message delivery in accordance with department guidelines through the WTX system. The responsibility of this message repair process is to provide a service for all non-straight through processing messages ensuring inbound and outbound messages are routed to their correct destination verifying the integrity and accountability for each transaction. Trouble shooting rejected messages.

Key competencies
• Demonstrates attention to detail
• Manages complexity
• Communicates effectively
• Applies Operational Excellence
• Demonstrates Initiative
• Manages risk

Required skills:

• Good PC and Keyboard skills
• Proficient in Microsoft Office – word, excel in particular to managing spreadsheets.
• Ability to work accurately to deadlines
• Able to work independently, analyzing problems with good judgment, using initiative and common sense.
• Organization skills required to manage varied workload
• Good Interpersonal and Communication skills
• Proven ability to prioritize and multi-task with demonstrated ability for producing quality work with attention to detail and accuracy
• Analytical ability and systematic approach to examining information
• Can operate in a fast paced environment and adaptable to change
• Ability to work in a team environment
• Learns new systems quickly
• Positive, “can do” attitude

Desired skills:

• Understanding of SWIFT standards advantageous
• Understanding of Wire Transfer business
• Technical and operating knowledge of Message Switch/Middleware environments for message routing repair an advantage.
• SAA (SWIFT Alliance Access) operating knowledge advantageous
• RMA (Relationship Management Authority) advantageous


1st shift (United States of America)

Hours Per Week:


Job Detailstop

Location Scranton, PA, 18507, United States
Categories Manufacturing/Production/Operations

Location Maptop

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Job Code 19055073

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